Terms & Conditions

1. Acceptance of these terms

These Terms & Conditions ("Terms") govern your access to and use of the website tooqtechnology.com and any related pages operated by TOOQ Technology ("TOOQ", "we", "us"). By accessing or using this website, you agree to be bound by these Terms. If you do not agree with any part of them, please do not use the website.

2. About TOOQ

TOOQ Technology builds high-performance technology for financial markets, including cloud infrastructure, managed services, and low-latency software for electronic trading. This website provides institutional information about TOOQ and its products, including Tooq Cloud.

3. Services and separate agreements

The information published on this website is descriptive and does not constitute a binding offer. The provision of Tooq Cloud and any other TOOQ products or services (including compute, storage, connectivity, co-location, managed services, and dedicated environments) is governed exclusively by separate written agreements, such as master service agreements, service orders, and service-level agreements executed between TOOQ and the client.

In the event of any conflict between these Terms and a service agreement executed with TOOQ, the service agreement prevails with respect to the contracted services.

4. Acceptable use of the website

When using this website, you agree not to:

• interfere with or disrupt the operation, security, or availability of the website or its infrastructure;
• attempt to gain unauthorized access to systems, accounts, or data belonging to TOOQ or third parties;
• use automated tools to scrape, harvest, or extract content from the website in a manner that imposes unreasonable load or violates applicable law;
• use the website for any unlawful purpose or in violation of any applicable regulation.

5. Intellectual property

All content on this website, including the TOOQ brand, wordmark, logos, visual identity, texts, images, illustrations, page design, and code, is the property of TOOQ Technology or its licensors and is protected by applicable intellectual-property laws. No license or right over such content is granted by your use of the website.

You may not reproduce, distribute, modify, or create derivative works from any content of this website without prior written authorization from TOOQ, except for personal, non-commercial reference with attribution.

6. No investment advice

TOOQ provides technology and infrastructure. Nothing on this website constitutes investment advice, an investment recommendation, an offer or solicitation to buy or sell any financial instrument, or any form of financial, legal, tax, or regulatory advice. Examples shown on this website, including terminal sessions, symbols, prices, and latency figures, are illustrative demonstrations only.

7. Third-party links and content

This website may contain links to third-party websites or reference third-party services, including exchanges and market venues. TOOQ does not control and is not responsible for the content, availability, or practices of third parties. References to exchanges or market venues do not imply endorsement, partnership, or affiliation unless expressly stated.

8. Disclaimers

This website is provided on an "as is" and "as available" basis. While we strive to keep the information accurate and up to date, TOOQ makes no warranties, express or implied, regarding the completeness, accuracy, reliability, or availability of the website or its content. Performance figures, latency measurements, and service characteristics described on this website depend on specific technical conditions and are only warranted as set out in executed service agreements.

9. Limitation of liability

To the maximum extent permitted by applicable law, TOOQ shall not be liable for any indirect, incidental, consequential, or special damages (including loss of profits, loss of data, or trading losses) arising out of or in connection with the use of, or inability to use, this website or the information contained on it.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.

10. Privacy and data

Personal data provided through this website — for example, when contacting us by e-mail — is processed in accordance with applicable data-protection legislation, including the Brazilian General Data Protection Law (Lei nº 13.709/2018 — LGPD). We use contact information solely to respond to your inquiry and manage our commercial relationship. To exercise your rights as a data subject, contact us at contact@tooq.com.br.

11. Changes to these terms

TOOQ may update these Terms at any time by publishing a revised version on this page, with the "last updated" date adjusted accordingly. Your continued use of the website after changes are published constitutes acceptance of the revised Terms.

12. Governing law and jurisdiction

These Terms are governed by the laws of the Federative Republic of Brazil. Any dispute arising from these Terms or from the use of this website shall be submitted to the courts of the city of São Paulo, State of São Paulo, Brazil, with the exclusion of any other venue, however privileged it may be.

13. Contact

Questions about these Terms can be sent to contact@tooq.com.br.